Effective Date:
Welcome to Shortlet Africa (“we,” “our,” or “us”). Protecting your privacy is a priority for us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or use our website and services (collectively, the “Platform”).
By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Platform.
We collect the following types of information to provide and improve our services:
1.1 Personal Information Such as your first name, last name, phone number, postal address, email address, date of birth, and profile photo, some of which will depend on the features you use.
1.1.2 Identity Information Where appropriate, we may ask you for an image of your government-issued ID (in accordance with applicable laws) or other verification information, and/or a selfie when we verify your ID.
1.2 Non-Personal Information Such as a payment instrument or contact information belonging to another person or information about a co-traveler. By providing us with personal information about others, you certify that you have permission to provide that information to Shortlet Africa for the purposes described in this Privacy Policy and you have shared the Shortlet Africa Privacy Policy with them.
1.2.1 Other Information Such as when you fill in a form, add information to your account, respond to surveys, post to community forums, participate in promotions, communicate with our Support team and other Members, import or manually enter address book contacts, provide your address and/or geolocation, or share your experience with us. This may include health information if you choose to share it with us.
1.3 Information Automatically Collected by Using the Shortlet Africa Platform and Our Payment Services
When you use the Shortlet Africa Platform and Payment Services, we automatically collect certain information. This information may include:
1.3.1 Geolocation Information Such as precise or approximate location determined from your IP address, mobile or other device’s GPS, or other information you share with us, depending on your device settings. We may also collect this information when you’re not using the app if you enable this through your settings or device permissions.
1.3.2 Usage Information Such as searches for Listings, bookings you have made, additional services you have added, access dates and times, the pages you’ve viewed or engaged with before or after using the Shortlet Africa Platform, and other actions on the Shortlet Africa Platform, including the pages or content you view and links you click to third-party applications. We may collect this information even if you haven’t created a Shortlet Africa account or logged in.
1.3.3 Device Information Such as IP address, hardware and software information, device information, device event information, unique identifiers, crash data, and read receipts. We may collect this information even if you haven’t created a Shortlet Africa account or logged in.
1.3.4 Payment Transaction Information Such as payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, your address, and other related transaction details.
1.4 Information from Third Parties
We may collect personal information from other sources, such as:
1.4.1 Third-Party Applications If you choose to link, connect, or login to the Shortlet Africa Platform with a third-party service, such as Google, Facebook, etc., you direct the service to send us information such as your registration, friends list, and profile information as controlled by that service or as authorized by you via your privacy settings at that service. If you choose to connect a smart lock to your Shortlet Africa account, we may collect information about the smart device, such as log or event information and device information.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@shortletafrica.com
Phone: +234-xxxxxx
Mailing Address: xxx-Enugu